#113 of 1,495 hotels in Bangkok based on Tripadvisor
Guy
United Kingdom,
March
2025
7.0/10
My stay at the Renaissance Bangkok Ratchaprasong Hotel was good overall, with a splendid breakfast and a beautiful location. However, I did encounter some issues with the check-in process and room amenities.
Rooms
9.0
My deluxe room was clean, spacious, and modern, featuring a wonderful shower with strong water jets. I really appreciated the brightness and comfort of the space.
Service
10.0
The level of service was impressive, especially with the staff going above and beyond to assist with my needs, showcasing a genuine willingness to help—particularly nice was my interaction with Mr. Amarin Preechavuttinant.
Location
9.0
The hotel is perfectly situated near the Chit Lom BTS station, making it easy for me to explore Bangkok. I enjoyed being close to major shopping centers like Siam Paragon and Central World.
Dining
10.0
The breakfast buffet was a standout, featuring a wide variety of delicious options and even a make-your-own pancake machine, which I couldn't resist trying!
Facilities
8.0
Facilities like the pool and gym were great additions to my stay, although I did find the room service menu a bit lacking in diversity.
Harold
United Kingdom,
February
2025
6.4/10
My stay at the Renaissance Bangkok Ratchaprasong Hotel was quite enjoyable overall. The location is excellent, being just a short walk from major shopping areas and the BTS. The service was friendly and accommodating, though there were a few hiccups during my experience, particularly with breakfast service. However, the comfort of my room and the quality of the breakfast made it nice for me.
Rooms
9.0
The room I stayed in was spacious with a great view from the high floor. It was clean and equipped with functional amenities, contributing to my comfort during my stay.
Service
8.0
The staff was generally very friendly and helpful. They made me feel well taken care of, even though I did face some minor issues with information during my check-in, like details about Wi-Fi and facilities.
Location
10.0
The hotel’s location is superb, just a few steps from the BTS and close to popular shopping malls such as Central World and Platinum Fashion Mall. This made it incredibly convenient for my travel needs.
Dining
7.0
Breakfast offered a delicious array of options, and I found it hard not to indulge. However, the inconsistency with service on different days was a bit disappointing.
Facilities
8.0
The hotel provides a variety of amenities, including room service and a lovely indoor pool, which I really enjoyed during my stay. However, there were a few maintenance issues that could use attention.
Sidney
United Kingdom,
November
2024
7.2/10
My stay at the Renaissance Bangkok Ratchaprasong Hotel was absolutely fantastic. The location is perfect, making it easy to access local attractions and shopping. I loved the staff's warm hospitality and the beautifully appointed room. However, I did notice that the breakfast menu could use a bit of variety since I stayed there for several days.
Rooms
9.0
I was upgraded to a lovely corner suite with a king bed, spacious bathroom, and stunning views, but I did feel a bit exposed due to the building next door. Overall, super comfortable.
Service
10.0
The staff were exceptionally friendly and attentive. They made me feel welcome from check-in through to dining. Special shoutout to Dew and One from the club lounge for going above and beyond.
Location
10.0
The hotel sits right by Chit Lom BTS station and connects to the Ratchaprasong Skywalk, which made getting around a breeze. I could easily access CentralWorld and Siam Paragon without dealing with traffic.
Dining
8.0
The breakfast at Flavors was quite impressive with a great spread. I wish there had been a bit more variety during my stay, as I was there for four days and the options didn't rotate much.
Facilities
9.0
The hotel offers a range of facilities, including room service and housekeeping, which were all great. The only mishap was a leaky tap, but the maintenance team resolved it quickly.
Jonathan
United Kingdom,
November
2024
5.4/10
I had a fantastic stay at the Renaissance Bangkok Ratchaprasong Hotel. The location was incredibly convenient, with easy access to major shopping malls. The staff was always friendly and eager to help, making my experience feel like a home away from home. However, I did encounter a couple of minor issues regarding room amenities and maintenance that could be improved.
Rooms
6.0
While the room was adequate, I noticed some wear on the slippers provided. They were worn out when I arrived, and it took a while to receive replacements. I would have appreciated a quicker response for such requests.
Service
10.0
The hotel staff truly shined throughout my stay. They were incredibly attentive, and I appreciated the way they assisted me, especially during some stressful moments. Their efforts to make my stay comfortable were commendable. I especially want to highlight Wasinee, who left a lovely note for me, showcasing her kindness.
Location
10.0
The hotel's location is unbeatable, situated in the heart of Bangkok with close proximity to shopping malls like CentralWorld and Platinum Mall. It made it easy for me to navigate the city and enjoy the local shops and restaurants without much hassle.
Dining
8.0
The breakfast spread was good and offered a variety of fresh juices and coffees that started my day off right. However, I found some dining options could have used a bit more flavor; they felt more institutional than gourmet.
Facilities
7.0
The hotel offers a wide range of facilities including room service, housekeeping, and concierge services. While the overall offerings were good, I did experience minor connectivity issues with the phone system for room service, which could be improved.
Samuel
United Kingdom,
October
2024
6.6/10
My stay at the Renaissance Bangkok Ratchaprasong was wonderful overall, with an really good room and attentive staff. The location was convenient, close to BTS and shopping areas, although there were some minor issues with the lounge access hours. The dining options were fantastic, especially the breakfast spread, but I felt some of the food could have been served warmer. Despite this, the experience left me looking forward to returning!
Rooms
10.0
My room was spacious, clean, and comfortable, with an inspiring view of the Bangkok skyline. Everything worked perfectly, and the bed was incredibly inviting.
Service
9.0
The staff was friendly and attentive throughout my stay. They were particularly helpful with my requests, and their positive attitude made my experience even better.
Location
10.0
The hotel's location is excellent, just a short walk to the BTS station and close to shopping malls and attractions like the Erawan Shrine.
Dining
8.0
Dining at the hotel was a highlight, with a superb breakfast buffet and evening canapés that maintained authentic Thai flavors. However, some dishes could have been served at a better temperature.
Facilities
8.0
The facilities included a good gym and pool with great views. The only issue was with the lift and lounge access, which could be cumbersome at times.
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